okplau Frequently Asked Questions

Registration on okplau takes under two minutes. Head to the Register page, fill in your name, email address, mobile number, and create a password. You'll receive a verification code via SMS or email — enter that to activate your account. Once verified, you can log in, make a deposit, and start playing right away. No complicated forms, no long waiting periods.

No. Each player is allowed only one okplau account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all accounts being permanently suspended, including any balances held. If you've forgotten your login details, use the password reset option on the Login page rather than creating a new account.

Yes. okplau requires identity verification before processing withdrawals above a certain threshold. You may be asked to submit a valid government-issued ID — such as a Philippine passport, SSS ID, PhilHealth card, driver's license, or UMID. This is a standard Know Your Customer (KYC) process that protects both you and the platform. Verification is usually completed within 24 hours on business days.

Go to the Login page and click "Forgot Password." Enter the email address or mobile number linked to your okplau account. You'll receive a reset link or OTP within a few minutes. Follow the instructions to set a new password. If you don't receive the reset message, check your spam folder or contact our support team directly.

okplau supports the most popular payment methods used by Filipino players. You can deposit using GCash, PayMaya, BPI online banking, BDO online banking, and Metrobank. We're always working to add more options based on player feedback. All transactions are processed in Philippine Peso (₱) so there are no currency conversion fees to worry about.

The minimum deposit on okplau is ₱100. This low entry point means you can try out different games without committing a large amount upfront. Whether you're a casual player in Cebu or a regular in Makati, ₱100 is enough to get started and explore the full game library.

GCash and PayMaya deposits reflect in your okplau wallet almost instantly — usually within seconds. Bank transfers via BPI, BDO, or Metrobank may take a few minutes to a few hours depending on the bank's processing time. If your deposit hasn't reflected after two hours, contact our support team with your transaction reference number and we'll sort it out quickly.

okplau does not charge any fees on deposits. The amount you send is the amount that lands in your wallet. However, your payment provider (GCash, your bank, etc.) may have their own transaction fees depending on your account type. We recommend checking with your provider if you're unsure about their charges.

Log in to your okplau account, go to the Wallet section, and select Withdraw. Choose your preferred payout method — GCash, PayMaya, or your Philippine bank account — enter the amount, and confirm. Make sure your account is verified before requesting a withdrawal. Withdrawals are sent to the same payment method you used to deposit, as a security measure.

Most okplau withdrawals to GCash and PayMaya are processed within 1–3 hours. Bank withdrawals to BPI, BDO, or Metrobank typically take 1–2 business days. Withdrawal requests submitted on weekends or Philippine public holidays may take slightly longer. We process withdrawals as fast as possible — fast payouts are one of the things okplau players consistently praise us for.

Yes. The minimum withdrawal amount on okplau is ₱200. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may require additional verification steps for security purposes. We recommend keeping your account fully verified so your withdrawals are never delayed.

Withdrawal requests on okplau can be declined for a few reasons: your account is not yet fully verified, you have an active bonus with wagering requirements that haven't been met, the withdrawal amount is below the minimum, or there's a mismatch between your account details and your payment method. If your withdrawal was declined and you're unsure why, contact our support team and we'll explain exactly what needs to be resolved.

okplau offers a wide range of games including fishing games like King of Fishing, action titles like Dragon of Demons, card games like Teen Patti Joker and Dragon Tiger Luck, table games like European Roulette Pro, and live dealer games through Ezugi Live. The library is updated regularly with new titles. Visit the Game page for the full catalog.

Yes. All okplau games use certified Random Number Generation (RNG) technology to ensure every outcome — every card dealt, every spin, every fish that appears — is completely random and unpredictable. No outcome is influenced by previous results or by the platform. This means every player has a fair and equal chance on every round, regardless of how long they've been playing or how much they've bet.

Minimum bets vary by game, but most okplau games start at ₱10 per round. This makes it easy for players to enjoy the full experience without needing a large balance. Higher-stakes options are also available for players who prefer bigger action. Each game's betting range is clearly displayed before you start playing.

Absolutely. All okplau games are fully optimized for mobile play. You can play directly in your mobile browser without downloading anything, or download the okplau app for an even smoother experience. The games are designed to run well on Philippine mobile networks, including 4G LTE and standard 3G connections. Visit the App page to download the okplau app for your device.

okplau offers welcome bonuses for new players who register and make their first deposit. Bonus details, including the amount and any wagering requirements, are listed on the Rewards page. We recommend reading the bonus terms carefully before claiming any offer so you know exactly what's required to convert bonus funds into withdrawable cash.

Every bet you place on any okplau game earns you Rewards points. The more you play, the more points you accumulate. Points can be redeemed for bonus credits, cashback, or other perks depending on the current promotions. Your points balance is visible in your account dashboard. Check the Rewards page for the latest redemption rates and ongoing promotions.

Wagering requirements (also called playthrough requirements) specify how many times you need to bet your bonus amount before you can withdraw it as real cash. For example, a ₱500 bonus with a 10x wagering requirement means you need to place a total of ₱5,000 in bets before the bonus converts to withdrawable funds. All okplau bonus wagering requirements are clearly stated on the Rewards page and in the bonus terms.

Visit the App page on the okplau website for download instructions. The okplau app is available for both Android and iOS devices. Android users can download the APK directly from our site. iOS users can install the app via the instructions on the App page. The download is free and the app is lightweight — it won't take up much space on your phone.

Yes. The okplau app is the official app from our platform and is safe to install. We recommend only downloading the app from the official okplau App page to avoid unofficial or modified versions. The app uses the same security protocols as the website — your account data and transactions are fully encrypted.

The okplau app is optimized for Philippine mobile networks and performs well on standard 4G LTE connections. Most games also run acceptably on 3G. Live dealer games like Ezugi Live require a more stable connection for the best HD streaming experience. If you're in an area with limited connectivity, fishing games and card games tend to be the most data-efficient options.

okplau provides several tools to help players stay in control of their gaming. These include deposit limits, session time reminders, and self-exclusion options. If you feel your gaming is becoming a problem, you can request a temporary or permanent self-exclusion through your account settings or by contacting our support team. Visit our Responsible Gaming page for full details on all available tools.

The minimum age to play on okplau is 21 years old. This is consistent with Philippine regulations on casino-style gaming. We verify player ages during registration and during the KYC process. If we discover that a player is under 21, their account will be closed immediately and any deposits returned. We take underage gambling prevention very seriously.

If you need a break from gaming, okplau makes it easy to self-exclude. Log in to your account, go to Account Settings, and select the Self-Exclusion option. You can choose a cooling-off period (24 hours, 7 days, 30 days) or request a permanent exclusion. During a self-exclusion period, you will not be able to log in or place bets. For more information and additional support resources, visit our Responsible Gaming page.

okplau uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal information is stored securely and is never sold to third parties. We collect only the data necessary to operate your account and comply with regulatory requirements. For full details on how we handle your data, read our Privacy Policy.

If you suspect someone has accessed your okplau account without your permission, change your password immediately via the Login page and contact our support team right away. We can temporarily freeze your account while we investigate. To keep your account secure, always use a strong unique password, never share your login details with anyone, and avoid logging in on shared or public devices.

okplau does not sell your personal information to third parties. We may share limited data with payment processors and identity verification services strictly as needed to operate your account and process transactions. All third-party partners we work with are bound by confidentiality agreements. For a complete breakdown of our data practices, please review our Privacy Policy.